Spring-Summer 2026 7 still needing prompt attention. It’s designed for patients who can’t get in to see their primary doctor but shouldn’t wait several days for an appointment. Immediate care providers can handle things like: ● Sprains ● Earaches ● Urinary tract infections ● Minor cuts ● Colds ● Flu symptoms Riverside’s Immediate Care locations see patients 18 months and older. This department even provides school or sports physicals. Primary care is your home base for health. This is where you go for: ● Checkups ● Vaccinations ● Management of long-term conditions (high blood pressure, diabetes, asthma) Primary care providers also help coordinate specialist referrals. Additionally, they follow up after hospital or ER visits. Having a trusted provider means your care stays connected and consistent. Why it matters Going to the wrong place can lead to unnecessary costs, longer wait times or delays in treatment. The ER provides critical care but is the most expensive option, while immediate and primary care visits are often quicker and less costly. “Choosing the right setting reduces strain on the healthcare system and the patient,” explains Erfe. “Doing so lowers costs, improves outcomes and maximizes resources.” In contrast, using the ER for nonemergency problems can overwhelm hospital staff. In turn, it then delays care for people in a true crisis. For patients, it can also mean higher out-of-pocket costs for conditions they could have managed elsewhere. The role of telehealth Riverside’s telehealth services make care even more accessible. Through video visits, patients can connect with healthcare providers from home for common concerns like: ● Rashes ● Cold symptoms ● Medication follow-ups Telehealth visits are available to Illinois residents ages 2 and older. “Our healthcare professionals ensure you receive the same great care whether through telehealth or in person,” assures Erfe. Choosing the right care The key is to think about urgency and severity. If someone is in danger or experiencing severe pain, the ER is the best option. If it’s something that can’t wait but isn’t life-threatening, immediate care is ideal. For ongoing health needs, routine issues or preventive care, primary care provides the best long-term solution. Erfe also reminded listeners to stay proactive. “I encourage everyone to get the health screenings they need to detect and prevent common diseases. That includes breast, stomach, or lung cancer, osteoporosis and diabetes,” she urges. Knowing where to go before an emergency happens ensures faster treatment, lower costs and better care. For more information on Riverside’s primary care, immediate care or telehealth services, visit RiversideHealthcare.org. Visit one of our five Immediate Care locations, including the brand-new location in Bourbonnais. To view locations, go to myrhc.net/IC.
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